East West Family of Companies
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at East West Family of Companies
Assist in and conduct the daily operations and maintenance of building systems including but not limited to: plumbing, electrical, HVAC, pool/spa, and other general maintenance requirements of facilities that vary from residential to commercial. Customer service, attention to detail and a proactive approach is required.
- Immediate response to emergency situations (fire, evacuations, water mitigation, equipment failures, etc.)
- Perform work order requests
- Perform preventative maintenance duties including but not limited to: changing filters, greasing motors, replacing lights, ballast and switches, temperature complaints, power outages, drains, patching and painting, etc.
- Conduct periodic equipment inspections
- Comply with all applicable codes, regulations, governmental agencies and company directives in regard to safety and building operations
- Maintain and ensure proper operation of life safety/fire systems/elevators
- Ability to read and interpret as-built drawings
- Snow removal and janitorial duties as required
- Maintain the physical appearance of the common areas
- Special projects and project management as requested by management
- Ability to troubleshoot and problem solve
- Ability to communicate effectively both written and verbal
- Active listening skills
- Ability to gain & retain trust of internal and external customers
- Hands on, no job is beneath me approach
- Intermediate knowledge of Microsoft applications, office equipment and Building Automation Systems (BAS)
- Ability to lift heavy objects when required
- Ability to work on one’s feet throughout the day
- Ability to walk up and down stairs
- Ability to work in extreme environments - extreme heat and extreme cold
- Ability to work one weekend day and four weekdays based on scheduling needs for full time.
- Ability to be on call on a rotating shift
- Ability to be calm and resilient in emergency situations
- Provide hospitality level of customer service
- Other duties as assigned.
Education and/or Experience
Ability to read, analyzes, and interprets common scientific and technical journals, financial reports, and legal documents.
Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
Effectively present information to top management, public groups, tenants and contractors
Ability to read and comprehend instructions, correspondence, and memos.
Ability to write correspondence emails. Ability to read and interpret documents in English such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to effectively listen and comprehend homeowner, guest or vendor requests and concerns.
Ability to speak effectively before groups of customers or employees of organization in English.
Knowledge of Spanish a plus.
Variety of hand tools, power tools, snow blower, pressure washer, vacuum and building system equipment
Building Automation Systems
Key bank and fob system
Control Boards of building equipment such as fire alarm system, domestic water pumps, elevator control, etc.
Mathematical and Reasoning Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals and the ability to read a tape.
Certificates, Licenses, Registrations
Certified Pool and Spa Operator, current or ability to obtain