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Salesforce Architect

at TBK Bank

Posted: 3/11/2020
Job Status: Full Time
Job Reference #: jobrq000000000009081
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Job Description

Job Description

The Salesforce Solution Architect plays a critical role in the Triumph organization. She/he will lead all Salesforce initiatives for the enterprise, including hands-on technical responsibilities such as gap analysis of requirements, design, development of over-all solution, and integration of components throughout the enterprise. The Solution Architect must be able to independently design, develop and articulate solutions on a corporate and professional level.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Conduct discovery sessions with a variety of roles, perform gap analysis of requirements, develop overall solution design based off recommendations and knowledge, and lead the technical architecture
  • Support the streamlined application life cycle (analyze, build, test, implement, train and support) of the company’s Salesforce system
  • Write comprehensive functional, technical and database design specifications along with approach to integrating SFDC with multiple external systems
  • Monitor end-user usage of systems and perform daily administrative and support tasks
  • Participate (and manage a team of Salesforce admins) in ongoing system maintenance and data cleansing, including de-duping, system cleanup, and data quality reviews
  • Follow Change Management procedures utilizing best practices with sandbox deployment, testing, validation throughout the lifecycle of any given situation
  • Support requested changes to existing system configurations and workflows by coordinating and negotiating solutions for complex, cross-functional enterprise systems with multiple parties and their various interests and goals
  • Responsible for monitoring application permissions and global sharing design to ensure auditable data transactions and separation of duty audit controls
  • Assist in creating, publishing, and setting technical standards to train users on best practices in relation to Salesforce products and configurations utilized by the company
  • Responsible for logging, reporting, and finding resolutions for application issues with applications and third-party system integrators
  • Monitor, review, and identify areas within application and workers’ utilization that can be enhanced to increate adoption, efficiency, productivity, and data quality while encouraging user adoption
  • Provide statistical data and trending analysis to increase efficiency
  • Design, develop, test, document, and deploy high quality business solutions on the Force.com platform
Qualifications

EDUCATION & EXPERIENCE

  • 5-8 years related Salesforce experience
  • Minimum of 3 Salesforce.com certifications; Platform Developer 1 a plus
  • Extensive knowledge of and experience in Sales Cloud, Service Cloud, Marketing Cloud, Community Cloud, Docusign, Conga; Additional AppExchange packages and Clouds a plus, as always.

KNOWLEDGE, SKILLS & ABILITIES REQUIRED

  • Architect-level of thinking; big picture view to develop enterprise-level processes
  • Mindset to continuously build knowledge and skills; shares expertise with others
  • Strong customer-focused and leadership skills to positively interact with various end-user skill sets and management styles
  • Ability to handle a fast-paced, dynamic environment
  • Excellent organization and problem-solving skills
  • Excellent interpersonal communication skills
  • Demonstrates commitment to company core values
  • Strong collaboration/cooperation skills
  • Strong oral and written communication skills
  • Attentive to deadlines and detail
  • Effective decision-making and problem-solving skills
  • Ability to travel – approximately 15%
About Us

TBK Bank, SSB, a subsidiary of Triumph Bancorp, Inc. (Nasdaq: TBK), is a Texas-state savings bank headquartered in Dallas, Texas that offers consumer and commercial banking products from our 61 branches throughout Iowa, Illinois, Colorado, Kansas, New Mexico, and Texas. We also serve a national client base through our Triumph Commercial Finance division, which offers factoring, equipment lending, asset based lending, and premium finance solutions for independent insurance agents. We offer discount factoring through our Advance Business Capital LLC, d/b/a Triumph Business Capital subsidiary and insurance through our Triumph Insurance Group, Inc. subsidiary.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!