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Apps Systems Engineer 5 - Data Reporting Lead
at Wells Fargo
Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as "Personal Cell" or "Cellular" in the contact information of your application.
At Wells Fargo, we want to satisfy our customers’ financial needs and help them succeed financially. We’re looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you’ll feel valued and inspired to contribute your unique skills and experience.
Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.
Wells Fargo Technology sets IT strategy; enhances the design, development, and operations of our systems; optimizes the Wells Fargo infrastructure footprint; provides information security; and enables continuous banking access through in-store, online, ATM, and other channels to Wells Fargo’s more than 70 million global customers.
What is this WF team's focus and your role?
Contact Centers are a key communication channel for Wells Fargo Customers. You will be responsible for data management and analytic reporting development in support of Contact Center operations teams.
This Apps Systems Engineer 5 - Data Reporting Lead will act in the highest level Technical Analyst role as an individual contributor for the most complex MIS Data Engineering applications and/or application initiatives. Utilizes a thorough understanding of available contact center and database technology, tools, and existing designs to inport data, build dashboards and reports for LOB leadership. Works on the most complex problems where analysis of contact center situations or data requires evaluation of intangible variance factors. Leads most complex multiple modeling, simulations, and analysis efforts. Independent project work is a responsibility in this role.
Please note: This position can be based at the Wells Fargo site location(s) in Charlotte, NC and Chandler, AZ. Relocation assistance will not be provided. Applicants should reside in or around the target area(s) or be willing to relocate at their own expense. Other locations may be considered.
AZ-Chandler: 2600 S Price Rd - Chandler, AZ
NC-Charlotte: 1525 W Wt Harris Blvd - Charlotte, NC
All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.
Relevant military experience is considered for veterans and transitioning service men and women.
Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.