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Agile Product and Customer Journey Strategist
at Wells Fargo
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At Wells Fargo, we want to satisfy our customers’ financial needs and help them succeed financially. We’re looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you’ll feel valued and inspired to contribute your unique skills and experience.
Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.
Wells Fargo Technology is a team of more than 40,000 information technology and security professionals who help keep Wells Fargo at the forefront of America’s diversified financial services companies. Employees execute an engineering-led IT strategy to deliver stable, secure, scalable and innovative services that provide Wells Fargo global customers ‘round-the-clock’ banking access through in-store, online, ATM, and other channels. Wells Fargo Technology plays a critical role in the company’s customer and employee experience, business and risk management transformation, and growth agenda.
Enterprise Agile Product Transformation Engineer responsible for leading organizational transformation while leveraging deep technical and functional expertise in business process redesign and use of Agile. A thought leader in implementing the Agile Mindset and Methodology through implementing process, principles and practices across levels and business units. Responsible for strategic planning and line of business mentoring to establish disciplined, effective agile transformation programs which embrace the enterprise agile values and process in a way that maximizes the value to the business. Demonstrated experience with conducting complex Customer Journey and Product modeling sessions with the line of business and technical areas. Accountable for performing strategic and tactical analysis of efficiency of development processes and how well they map requirements across multiple lines of business. Capable of seeing the ‘big picture’ of an enterprise-wide agile transformation and how it positively affects the business as a whole. Familiarity with modern agile practices and ability to define roadmaps following those processes to reach progressive states of transformation. Provides oversight and guidance to team leadership about effective implementation of agile strategy customized for specific lines of business.
This role is posted as an Agile Product and Customer Journey Strategist, the Wells Fargo job title is a Tech Business Services Principal Associate.
Other Desired Qualifications
- Extensive knowledge in constructing Customer Journey Product Organization with Lean Teams
- Experience working with and leading Technical and Operations Delivery teams
- Proficient in Customer Journey Business Case Realization and Portfolio Management
- Familiar with Behavior-Driven development (BDD), Test Driven Development (TDD) or similar industry practices
- Knowledge and experience in dev modernization and automation - CI/CD pipeline use and migration, test automation and modern development best practices (DDD, loosely coupled architecture, API, responsible micro-services)
- Comfortable with ambiguity and facilitating discussion to explore the best possible solutions and possess the ability to lead
- Recognized internally and externally as a thought leader and Subject Matter Expert of the principles, concepts and theories of Agile methodologies
IA-West Des Moines: 7001 Westown Pkwy - West Des Moines, IA
MN-Minneapolis: 255 2nd Ave S - Minneapolis, MN
NY-New York: 100 Park Ave - New York, NY
AZ-Chandler: 2800 S Price Rd - Chandler, AZ
PA-Philadelphia: 101 N Independence Mall E - Philadelphia, PA
MA-Boston: 125 High Street - Boston, MA
IL-Chicago: 10 S Wacker Drive - Chicago, IL
TX-DAL-Downtown Dallas: 1445 Ross Ave - Dallas, TX
NC-Raleigh: 1100 Corporate Center Dr - Raleigh, NC
MO-Saint Louis: 1 N Jefferson Ave - Saint Louis, MO
CA-SF-Financial District: 333 Market St - San Francisco, CA
All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.
Relevant military experience is considered for veterans and transitioning service men and women.
Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.