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ETL/Middleware-IID Systems Operations Engineer - Production Support

at Wells Fargo

Posted: 11/18/2020
Job Reference #: 17337117
Keywords:

Job Description

Job Description

Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message.  In order to receive text message invitations, your profile must include a mobile phone number designated as "Personal Cell" or "Cellular" in the contact information of your application.

At Wells Fargo, we want to satisfy our customers’ financial needs and help them succeed financially. We’re looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you’ll feel valued and inspired to contribute your unique skills and experience.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Wells Fargo Technology is a team of more than 40,000 information technology and security professionals who help keep Wells Fargo at the forefront of America’s diversified financial services companies. Employees execute an engineering-led IT strategy to deliver stable, secure, scalable and innovative services that provide Wells Fargo global customers ‘round-the-clock’ banking access through in-store, online, ATM, and other channels. Wells Fargo Technology plays a critical role in the company’s customer and employee experience, business and risk management transformation, and growth agenda.

At Wells Fargo, we want to satisfy our customers’ financial needs and help them succeed financially. We’re looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you’ll feel valued and inspired to contribute your unique skills and experience.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Wells Fargo Technology is a team of more than 40,000 information technology and security professionals who help keep Wells Fargo at the forefront of America’s diversified financial services companies. Employees execute an engineering-led IT strategy to deliver stable, secure, scalable and innovative services that provide Wells Fargo global customers ‘round-the-clock’ banking access through in-store, online, ATM, and other channels. Wells Fargo Technology plays a critical role in the company’s customer and employee experience, business and risk management transformation, and growth agenda.

The ideal candidate provides Production Support for the Cornerstone Customer Due Diligence application; maintain, troubleshoot and restore service; act as an internal consultant regarding use of tools and processes to users and service desks; supports migrations from development to production; perform limited programming to fine tune system; troubleshoots  software issues and coordinates resolution with users, vendors and internal service groups; creates issue logs; assesses risk to production systems and assures quality, security and compliance requirements are met.



Required Qualifications

  • 5+ years of experience working in managed services as demonstrated through work, military, or education
  • 3+ years of experience working in managed services as demonstrated through work, military, or education
  • 1+ year of Autosys experience
  • 1+ year of ETL (Extract, Transform, Load) programming experience
  • 1+ year of middleware experience



Desired Qualifications

  • Experience supporting technology at an enterprise-level
  • Ability to interact effectively at varying levels of the business and technical organizations; including management
  • Strong team or technical leadership experience
  • Excellent verbal, written, and interpersonal communication skills
  • A BS/BA degree or higher in science or technology
  • 1+ year of financial services industry experience
  • 3+ years of IBM BPM experience
  • Good analytical skills with high attention to detail and accuracy
  • Good verbal, written, and interpersonal communication skills
  • Knowledge and understanding of Anti Money Laundering (AML) financial compliance investigations
  • Knowledge and understanding of Autosys
  • Solid problem solving skills
  • Strong analytical skills including the ability to research and resolve confirmation discrepancies
  • 2+ years of Autosys experience
  • 2+ years of MQ Series Messaging experience
  • 2+ years of Splunk experience
  • 3+ years of Autosys experience
  • 6+ years of ETL (Extract, Transform, Load) Programming experience
  • Experience developing, supporting or integrating messaging technology such as Solace, Tibco or MQ



Other Desired Qualifications
  • Customer Due Diligence (CDD), Anti Money Laundering (AML), and Know Your Customer (KYC) prior experience*
  • Knowledge and ability to learn in ensuring availability of application, Periodic Maintenance, Monitoring and Batch processing
  • Ability to leans application workarounds, break-fixes, recovery and remediation
  • Knowledge or Experience supporting IBM BPM, Webshpere Lombardi Edition, or Integration Designer (IID).  
  • Knowledge or Experience supporting ETL, and middleware messaging flows using Solace or MQ.
  • Knowledge or Experience with application monitoring tools ITRS, AppDynamics and Splunk
  • Job scheduling experience preferably Autosys.
  • 1+ year of  experience working in a large enterprise network organization


Job Expectations

  • Ability to work on call as assigned
  • Flexibility to work in a 24/7 environment, including weekends and holidays
  • Flexibility to adjust work schedule in accordance to the time zone for the market you are supporting



Street Address

AZ-PHX-Northwest Phoenix: 2222 W Rose Garden Ln - Phoenix, AZ
AZ-Chandler: 2700 S Price Rd - Chandler, AZ
MN-Minneapolis: 255 2nd Ave S - Minneapolis, MN
NC-Raleigh: 1100 Corporate Center Dr - Raleigh, NC



Disclaimer


All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.
Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!