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Operating Systems Engineer 4

at Wells Fargo

Posted: 9/26/2019
Job Reference #: 12595045

Job Description

Job Description

At Wells Fargo, we want to satisfy our customers’ financial needs and help them succeed financially. We’re looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you’ll feel valued and inspired to contribute your unique skills and experience.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Wells Fargo Technology sets IT strategy; enhances the design, development, and operations of our systems; optimizes the Wells Fargo infrastructure footprint; provides information security; and enables continuous banking access through in-store, online, ATM, and other channels to Wells Fargo’s more than 70 million global customers.

Enterprise Finance & Information Technology offers technology and services that exceed Wells Fargo customers’ expectations and directly enable them to succeed financially. We impact customers directly, through systems availability and security, as well as indirectly, through our business partners who offer and deliver a myriad of products and services that meet customers’ financial needs. We provide a competitive advantage for the company through excellence in fundamentals, integrated partnerships, and our talented and engaged team members.

This team member will be responsible for business solutions, technical operations, maintenance and relationship management between Trust Systems vendors, technical support teams, and business lines for Trust systems applications including SEI/Trust 3000.   SEI Trust 3000 is the trust and investment accounting system.  It supports the system-of-record data base that accounts for all the assets held by Wells Fargo Bank on behalf of the Trust Utility consisting of 11 Trust business lines.  This position will also actively participate in the support design of the Next Paradigm and SWP project, which will replace the SEI/Trust 3000 system, redefining process flows and have an impact on most applications and business lines supported within Trust Systems Technology.    

This team member will be the main contact for the processing of Wealth SRD, Retirement EBR, InvestOne, TPS (Trust Payment System), TPS Checks/Advices and Corporate Trust SEI SPECTR Statements. Will monitor statement processing and works closely with MARS to ensure statements are loaded and viewable to customers.  The role is one of a few key statement experts on the TST Infrastructure Support team and needs to work closely with the developer and will deploy OpenText (Xenos) code to the various systems as well as the supporting programs as needed. This position is also responsible for working with the business to process any test files. The role acts as the lead technology partner for any key statement issues, problems, questions, and tracking of monthly statements.

This position is also the main support for the XSP application. The XSP application is used by the business to record and track Corporate Actions.  The XSP application receives files/messages from Xcitek and DTCC.  Will monitor the daily processes to load files/messages, queries the database to troubleshoot issues, installs new versions of the software as provided by the vendor as well as working with the business on any issues/questions that they have. This position is also responsible for support of our other applications including Trust Gateway, Yardi, CDV and Compliance applications. The position is part of our TST On-Call support team. The TST on-call team is a small team of only a few resources with the specific Trust knowledge and expertise to understand the impacts of large volumes of high risk direct client impact intra-day and overnight jobs. This position also provides support for the patching of servers, both Unix and Windows as well as installing quarterly Java updates.

Required Qualifications

  • 3+ years of SQL experience
  • 3+ years of 3rd party vendor application development experience
  • 5+ years of operating systems analysis experience, operating systems engineering experience, or a combination of both

Desired Qualifications

  • Change management experience
  • Java experience
  • Ability to deliver concise, time critical information to all levels of management, technology and business teams
  • Excellent verbal, written, and interpersonal communication skills
  • Intermediate Microsoft Office (Word, Excel, Outlook, PowerPoint, and Access) skills
  • Ability to interact with all levels of an organization
  • Excellent verbal, written, and interpersonal communication skills

Other Desired Qualifications
  • Experience with SQL/AQT queries
  • Ability to troubleshoot data files and SQL tables
  • Experience with Financial and Trust Statement Operations
  • Experience with Perl / Bat Scripting

Job Expectations

  • Ability to work on call as assigned
  • Ability to work nights, weekends, and/or holidays as needed or scheduled


All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.
Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!